Mobile for Platform - Assignment Notifications

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Assignment Notifications

You can receive a notification when you are assigned to a new assignment or when the schedule has changed.

 

When assigned to a New Assignment

Notification outside of the Successware App:

Note: You can see a badge on the app's icon if there is an unread New Assignment notification.

Assign1.png

1. Allowing notifications from the Successware App needs to be turned on in the notification settings of the device.

2. If you’re not dispatched to any assignment yet, once the dispatcher assigns your very first next assignment for today, you will see a push notification.

3. When tapping on the notification, you will land on the Home screen of the Successware App.

 

Notification inside of the Successware App:

Assign2.png

1. When on the Home screen of the App, you will see the new assignment appear.

2. When on another screen in the App, you will see a notification pop-up for the new assignment. When you tap the “View now” button, you will be redirected to the Home screen to view it.


When the current Assignment is Canceled / Unscheduled / Unassigned / Rescheduled to another day

Notification outside of the Successware App:

1. Allowing notifications from the Successware App needs to be turned on in the notification settings of the device.

2. Once the dispatcher cancels / unschedules / un-assigns your current assignment for today, or reschedules your current assignment to another day, you will see a push notification.

3. When tapping on the notification, you will land on the Home screen of the Successware App

 

Notification inside of the Successware App:

1. When you are inside of the Successware app, you will see the notification pop-up.

2. When you tap the “Ok” button, you will land on the Home screen.


When the Assignment is rescheduled to a different time slot on the same day

Notification outside of the Successware App:

1. Allowing notifications from the Successware App needs to be turned on in the notification settings of the device.

2. Once the dispatcher re-schedules your current assignment to a different time slot on the same day, you will see a push notification.

3. When tapping on the notification, you will land on the Home screen of the Successware App.


Notification inside of the Successware App:

1. When you are inside of the Successware App, you will see the notification pop-up.

2. When you tap the “OK” button, you will land on the Home screen.

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