The 10-8 button allows you to let dispatchers know you are almost done with your current assignment, and you need your dispatcher to give you your next assignment and have them notify the customer.
This should be performed about 15 minutes before you are done with your current assignment.
Note: The 10-8 alert in Platform will automatically clear from Dispatch once you depart the job. This is different from the Classic version of Successware, where the dispatcher would need to clear the 10-8 alert manually.
Steps:
1. Tap on the “10-8” notification (which will be available if you are Onsite).
2. Tap “Send” on the pop-up to send the notification to the office.
3. You can see a success message displayed at the bottom of the screen after the notification has been sent successfully.
Looking for a more interactive course on the 10-8 button in Successware Mobile for Platform? Check out our Learning Management System (LMS)! Our courses are available to all Successware users. If you don't have a sign-in for our LMS, contact us at training@successware.com for a free account.