Mobile for Platform - Using Forms

  • Updated

Accessing the Forms

To access the Forms, you will need to be on a job. You will see four tabs underneath the customer record button: Invoice, Options, Forms, and Opportunities.

When you first appear on a job, you will be on the Invoice Tab. This allows you to build an invoice for the current job.

Switch to Forms by tapping on the Forms tab.
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Adding a New Form

1. Tap on the Add form button.
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2. Find the form that you wish to use.

3. Tap on the form.

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4. Fill out the form or have the customer fill out the form with the appropriate information.

5. When you need to close the form:

• Tap Save to save a draft that you can return to. If you close the form without tapping save, your progress will be lost.

• Tap Submit when done. If you do not tap Submit before closing the job, the form will not be saved.

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6. After submitting the form, you can email the form to the customer. Simply tap on Email to start filling out the email address.

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  • Your office may receive a copy of the email to the customer if they have the Copy-to address enabled.

7. Tap on the arrow in the upper left corner to return to form list.

 

 

Viewing Saved Forms

If you need to close a form while you are still in the middle of entering information, you can save a draft of the form. You may then return to the form later as long as the job is not closed. To return to a saved form:

1. Navigate to the Forms tab.

2. Tap on Saved Forms.

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3. Find the form that you wish to continue editing.

4. Tap on the form to continue editing it.

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Viewing Submitted Forms

Once you complete and submit a form, you can review it. You aren't able to change the details of the completed form, this will just allow you to review the responses and email a copy of the form to the customer.

1. Navigate to the Forms tab.

2. Tap on Submitted Forms.

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3. Find the form that you wish to review.

4. Tap on the form to review it.

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Emailing Forms

With the form open (either after submitting or by reviewing the form), you can email the form to the customer.

1. Tap on the Email button.

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2. Fill out the email that you will send the form response to or use the location default email address.

3. Tap on Send.

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