Successware Mobile can send geolocation updates based your device’s location to Successware and your office. Your office must enable this feature. If Geolocation is enabled by your office, there are 3 main ways that these show up.
1. Your office can see your device’s location.
2. You will automatically be marked onsite.
3. Your office will be sent a notification if you are not within range of the service location when you arrive onsite or depart.
Geolocation Background Processes
Your device will send its location to your office in the background. This has been designed to not use too much battery power.
When you arrive onsite of your service location, Successware Mobile will automatically mark you as onsite and switch you to the Job Screen.
Arrival/Departing out of Range Warnings
If you arrive or depart out of range of the service location, you will receive a warning that you are not detected to be at the service location. Confirming that you are arriving / departing will send a notification.
Arriving Out of Range
If you attempt to arrive out of range of the service location, you will see a message asking you to confirm arrival.
Tap Confirm to mark that you have arrived onsite.
Departing Out of Range
If you attempt to depart out of range of the service location, you will see a message asking you to confirm that you are departing.
Tap OK to mark that you have departing, and then you will be taken to the Depart prompt where you will be asked to put the job on hold or mark that the work is completed.