Tutorial Mode is a sandbox-like mode that functions identically to the live version of the database but does not affect your live numbers or customer balances.
Calls can be made in the office or by you without worrying about larger impacts if you have the tutorial blue boarder around your screen.
There are a few limitations:
• Credit cards cannot be processed. Though you can still record that they are ran to pretend that they are run and to record a payment.
• Location Media is disabled. This means that pictures and video are not accessible within the tutorial mode.
Switching to Tutorial Mode
To use Tutorial Mode:
1. Have the Registration screen or Login screen open.
2. Tap on the “Switch to Tutorial mode” Option.
3. Successware Mobile will be in Tutorial Mode. You will be able to see a light blue border and “TUTORIAL” in the bottom, right corner.
Switching from Tutorial Mode
To return to using Live Mode:
1. Have the Tutorial Registration or Tutorial Login screens open.
2. Tap “Exit Tutorial mode”.
Registering Tutorial Mode
To use the Tutorial mode, it will need to be registered just like the live database.
Steps:
1. Switch to the Tutorial mode.
2. Request a tutorial registration token from your office staff. They will need to get this from the Successware Mobile Admin website of the tutorial database.
3. Type in the registration token on your mobile device.
4. Tap the “Register” button to continue.
Logging into Tutorial
To login the Tutorial mode, you will need credentials for the Tutorial company specifically. Your live company credentials WILL NOT work in this mode unless your company sets it up that way.
Steps:
1. Type in your username and password.
- Your username and password will be generated by your office staff, or possibly your manager or HR manager.
2. Select the appropriate company from the Company dropdown list.
3. Tap the “Log in” button to continue.
Tutorial Mode
Tutorial Mode functions basically the same as the live version of the app. The app will have a thin blue border around the outside edge and “TUTORIAL” in the lower right corner.
All features are the same as with the regular version except:
- Credit cards cannot be processed, though you can still record that they were run for the payment.
- Location Media is disabled. This means that pictures and video are not accessible within the tutorial mode.
Looking for a more interactive course on Tutorial Mode? Check out our Learning Management System (LMS)! Our courses are available to all Successware users. If you don't have a sign-in for our LMS, contact us at training@successware.com for a free account.